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We hope you are happy with your order, however in the unlikely event that you’r not, providing the item is in its original unused and undamaged condition, your item can be returned within 30 days of dispatch from us. All shipping cost is at your own expense and not refundable. Item must be packed suitably to prevent and damage. Please allow us up to 7 days for processing and we strongly advise you keep all proof of postage.
If you need to return your item please contact us at firstname.lastname@example.org
To be eligible for Free Shipping you must be located in Metropolitan Areas. Remote and Rural Areas may be eligible for Free Shipping. We will notify you upon placing your order if you are/are not eligible.
Providing the item is in its original undamaged and unused condition, you have within 30 days of dispatch form us to exchange your item. All shipping cost will be at your own expense to return and resend. We do not refund any postage cost. Item must be packed suitably to prevent and damage. Please allow us up to 7 days for processing and we strongly advise you keep all proof of postage.
If you need to exchange your item please contact us at email@example.com
If the items you received are damaged or faulty in any way, or not what you originally ordered, we will be happy to exchange the item or offer you a refund. You must notify us immediately upon receiving your item.
This policy is only applicable to purchases made online.
If your item is damaged or faulty please contact us at firstname.lastname@example.org
We will deliver your goods in accordance with the delivery option selected by you. Any delivery times quoted to you are estimated only. We do not accept any liability for delays caused by a third party.
Yes we currently do.
Please contact us at email@example.com immediately. If your order has not been dispatched, we will do our best to change the order for you. However, if your item has been dispatched already you can return or exchange your item , please read our return or exchange policy.
As soon as your purchase is completed we begin processing so we can get your order to you in a timely manner. If you need to change your delivery address please email firstname.lastname@example.org and we will do our best to update your address, however we cannot guarantee it will be possible.
If you wish to complain about a matter please contact us at email@example.com